In 2021 Cheltenham Borough Council embarked on a service redesign journey...
Sedgemoor District Council has been, and still is, working a lot on Process..
A large number of partners participated in the first series of masterclasses,..
The Spring release of Engage Process will be made available on Wednesday, June..
At the Public Technology Annual Conference, Engage Process joined Rachael Dixon..
Most organisations are struggling with an increasing number of management..
The Winter release of Engage Process will be made available on Wednesday,..
On the 21st of October Engage Process will launch the Fall 2020 release of the..
We have been seeing over 600 remote sessions per day with the Engage Process..
On the 17th of June Engage Process will launch a new release of the Suite and..
In 1990 a small aero engine component repair shop in Texas needed to change..
Over the past 20 years people have learned to participate in process discovery..
A new release is scheduled for Wednesday 4 March 2020. This release will be..
Using Engage Process, the City of Edinburgh Council mapped over a thousand..
Due to changes in the funding system councils are forced to rethink how they..
Anna is a business analyst at a council. She forms a crucial part of the..
The Preventing Homelessness Improving Lives (PHIL) project started three years..
Lead times at companies are often much greater than the actual time spent on..
Understanding and appreciating the theory behind continuous improvement as a..
During the last 30 years, many organisations have learned how to start and..
Continuous improvement methodologies are being introduced in more and more..
Leeds Federated Housing Association went through a successful transformation..
The process map can be an invaluable tool in involving and empowering your..
The past 20 years have seen businesses across all industries become..
Why process discussions and analysis are core requirements for process..
It is no secret that the Digital Transformation is tough, with close to 70% of..
Did you know 70% of digital transformation programmes fail to deliver on..
A team of the City of Stichtse Vecht in The Netherlands were asked to improve..
Like many other cities and councils, the city of Venlo in the Netherlands..
The national High Court of The Netherlands was experiencing critical issues in..
Dinner parties can be great fun, but cleaning up afterwards can be a daunting..
Adopting a programme of continuous improvement can be a complex task to..
Today, as I was walking home from the shops, I noticed a father with his..
More and more, businesses across a range of industries are focused on achieving..
Change management and continuous improvement are two terms that every business..
Understanding the significant damage of inefficient processes is essential to..
The individual functions that make up effective process management software may..
Software to more effectively map and record business processes can be a..
A team of employees at a Dutch city council started off study their “complaints..
Requests and orders in many organisations are handed over from department to..
Process maps are increasingly used in organisations for Lean studies or more..
Many architects and business analysts see BPMN 2.0 as the standard for modeling..
My ten-year old daughter plays field hockey and this year I have the privilege..
Manuals: How often do they disappear at the bottom of a drawer, unused? If you..
Customers are getting more demanding and want better service for lower costs...
Many organizations that want to map and improve their business processes rely..
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