My ten-year old daughter plays field hockey and this year I have the privilege to be the coach of the team. Every Saturday I find myself on the field
You have undoubtedly experienced it in a private situation. You request a document from your town or city, or from an insurer, and then you wait for
Manuals: How often do they disappear at the bottom of a drawer, unused? If you want to prevent that, there are a few essential steps to follow.
Customers are getting more demanding and want better service for lower costs. Companies respond and adopt methods for improving the effectiveness and
Many organizations that want to map and improve their business processes rely instinctively on one of the oldest tools: a Brown Paper session. On a