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Tools for Human Centric Transformation

It is no secret that the Digital Transformation is tough, with close to 70% of..

Analysing Transformation Success

Did you know 70% of digital transformation programmes fail to deliver on..

Essential techniques for mastering continuous improvement

Adopting a programme of continuous improvement can be a complex task to..

Involving Employees In The Complete Customer Process

Today, as I was walking home from the shops, I noticed a father with his..

How can continuous improvement help your business?

More and more, businesses across a range of industries are focused on achieving..

Change management or continuous improvement: Which is better?

Change management and continuous improvement are two terms that every business..

How inefficient processes are holding back your business

Understanding the significant damage of inefficient processes is essential to..

Could software help you to manage your business processes?

Software to more effectively map and record business processes can be a..

How can you ensure that your quality manual is actually used

Manuals: How often do they disappear at the bottom of a drawer, unused? If you..

Easier, More Effective Business Process Management

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