We owe it to our employees to involve them in the complete end-to-end customer process

Today, as I was walking home from the shops, I noticed a father with his 18-month-old son starting to cross the street. “Look left, look right, and

How can continuous improvement help your business?

More and more, businesses across a range of industries are focused on achieving better efficiency and doing more with less resource. This is

Change management or continuous improvement: Which is better?

Change management and continuous improvement are two terms that every business hoping to implement any form of process management should understand.

Remco Schrijvers (CTO) Shares Engage Process Roadmap 2019

Last month we launched our newest release of the Engage Process Suite. It contains many small iterations that stay close to our mission of being the

How inefficient processes are holding back your business

Understanding the significant damage of inefficient processes is essential to developing more agile organisations in future.

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